Sales Policy

Effective Date: December 4, 2024

Introduction
This Sales Policy outlines the terms and conditions under which Navinova offers and sells products. By making a purchase with us, you agree to this policy, ensuring a clear and fair sales process for all parties involved.

1. Product Information
We strive to provide accurate product descriptions, images, and specifications on our website and in-store. However, slight variations may occur due to manufacturer changes or display settings. If there is a significant discrepancy, please reach out to us, and we will do our best to clarify or resolve any issues.

2. Pricing
All prices are displayed in USD and may be subject to change without notice. Prices do not include taxes, shipping, or handling fees unless stated otherwise. Navinova reserves the right to adjust prices based on changes in supply or market conditions.

3. Accepted Payment Methods
We accept various forms of payment, including:

  • Major credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank transfers (for large or bulk orders)
  • In-store payments (cash, card)

For online payments, we use secure processing systems to protect your data, and we do not store sensitive information on our servers.

4. Order Processing
Once an order is placed, you will receive a confirmation email. Our team processes orders within 1-3 business days. During peak seasons, processing may take longer. After processing, orders are dispatched, and tracking information will be provided.

5. Shipping and Delivery
We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on your location and shipping method. Delivery times vary based on destination and selected shipping service. Navinova is not responsible for delays caused by shipping carriers.

6. Sales Tax
Sales tax is applied to orders as required by law based on your shipping address. Tax rates are determined by state and local regulations and are calculated at checkout.

7. Order Cancellations
Orders may be canceled before they are shipped by contacting our Customer Service team. If an order has already been shipped, it may be eligible for return or exchange according to our Refund and Returns Policy.

8. Promotions and Discounts
Occasionally, we offer promotions, discounts, and coupon codes. Each promotion is subject to specific terms, which will be detailed at the time of offer. Promotions are not redeemable for cash, and only one discount may be applied per transaction unless otherwise specified.

9. Warranty
Most of our products come with a manufacturer warranty. Warranty details can be found on the product page or by inquiring with our team.

10. Liability
Navinova is not liable for damages or losses arising from the use or misuse of our products. It is your responsibility to follow all product guidelines and instructions provided by the manufacturer.

11. Customer Support
If you have questions about your order, our policies, or product details, feel free to reach out to us: